FAQs

Why does LaBella Vibes cost more than traditional store-bought cleaners?

LaBella Vibes is an elevated experience that transforms cleaning into an extrasensory aroma-therapeutic experience — all while being safer for you, your home, and the earth. Using high-quality ingredients and sustainable packaging and having low carbon footprints in the industry comes at a cost – but we believe it’s worth it and think you will, too. Our glass bottles that can be reused indefinitely and creating a safer home for your family and a cleaner environment is priceless.

What makes LaBella safer than traditional household cleaners?

We say “no way” to the harsh toxic ingredients found in traditional household cleaners. Our products contain no parabens, no phthalates, no synthetic fragrances, no synthetic preservatives, no synthetic dyes, no VOCs (volatile organic compounds), no ammonia, and no chlorine bleach. We use only natural ingredients from plants, minerals, and essential oils, which makes our products safer for you, your home, and the earth. 

Why is using truly natural products in your home so important?

VOCs (volatile organic compounds) and other chemicals released when using traditional cleaning products contribute to health issues including chronic respiratory problems, allergic reactions, and headaches.
Traditional cleaning products are a major contributor to air pollution and water pollution.
Traditional cleaning products account for the second most frequent type of poisoning for children under 6, with over 100,000 cases reported in 2017.

Are LaBella Vibes products organic?

Most are made with USDA Certified Organic 100% essential oils and the highest quality natural ingredients. The rest with Pure Aroma-therapeutic Grade essential oils.

Is LaBella Vibes a substitute for disinfectant?

Yes, it is. There has never been a more important time to use LaBella Vibes  to clean and protect your Home, Family, and the Earth.

Cleaning with LaBella Vibes is proven - by one of the world’s leading certification organizations - to remove the grime and dirt that interfere with the germ-killing abilities of sanitizers and disinfectants. 

This follows the CDC (Centers for Disease Control and Prevention) and the American Cleaning Institute’s most recent recommendation to clean first and then disinfect to protect your home against viruses.

Are LaBella Vibes products gluten-free?

Yes, all our ingredients are free of gluten.

Are LaBella Vibes  products vegan?

Yes, all LaBella Vibes products are free of animal byproducts.

What is the shelf life of LaBella Vibes concentrates?

Our concentrates have a shelf life of two years. Once they’re diluted with water, they’ll retain their potency for up to six months — just be sure to store them out of direct sunlight. 

How effective is it at cleaning, really?

Clean is our superpower. Our formulas are lab-tested and proven to be as effective or more effective than traditional big-name cleaning brands — and we do it all with plants, minerals, and essential oils. We’re so confident in our formulas, we offer a money-back Clean Guarantee.

Are your products antibacterial / do they disinfect?

YES. Our product has food-grade ethanol.  However, we do not use quaternary ammonium compounds found in normal household cleaners. Our formulas contain essential oils known for their natural antibacterial, antifungal, and antimicrobial properties, including lemon, orange, and lavender.

Documented Fact; Even the FDA says there is no scientific evidence that “antibacterial” products are more effective at preventing the spread of germs and suggests antibacterial ingredients may do more harm than good.)

How does LaBella Vibes help the planet?

Our mission is to have one of the lowest carbon footprints in the industry. When it comes to being truly earth-friendly, we’re dedicated to staying ahead of the curve. Here’s how using LaBella Vibes helps the planet:

Our products are natural and non-toxic. Traditional cleaning products are full of harsh chemicals that pollute our water and our air.

Our beautiful reusable glass bottles can be used over and over again. Using LaBella Vibes eliminates 98% of your home’s plastic waste from cleaning products that would otherwise wind up in our landfills (and our oceans).

Our earth-friendly packaging is made from recycled and recyclable materials, which means we’re reusing old waste and eliminating future waste. And because we really love teaching our BIPOC (Black Ingenious People Of Color) communities how to reduce their carbon footprint, by boots on the ground for neighbor talks, and clean-up efforts.  We put significant time into reaching young BIPOC mothers and youth teaching them to care about sustainability.

Why do you use glass bottles instead of plastic?

Our apothecary, bottles can be used indefinitely, meaning you never have to buy (or throw away) another plastic bottle of cleaner. By using glass bottles, you reduce the amount of single-use plastics that wind up in landfills and our oceans. If every household in America switched to LaBella Vibes, we’d eliminate 160,000 tons of plastic waste each year. Glass also requires less energy to manufacture and to recycle. Another benefit to avoiding plastic: Many single-use plastic bottles contain BPA, a known endocrine disruptor.

When will my order ship?

Your order will ship within 3 days unless there is a delay in which we would contact you.. We appreciate your patience during this time.

Am I able to have my order delivered to a PO Box?

Not at this time.

How do I get complimentary shipping?

We offer complimentary shipping via USPS on all orders $50+ within the contiguous United States. 

What if I buy LaBella Vibes and I don’t like it?

We’re confident you’ll love your new cleaning ritual, but rest assured our products are backed by a 100% money-back clean Guarantee. If you are not satisfied with your purchase, contact our customer care team at intouch@labellavibes.com within 30 days of purchase and we’ll replace your order or give you a full refund.

I broke one of my LaBella Vibes sprayers. Can I get a replacement?

Of course! Send us an email at intouch@labellavibes.com and we’ll get you a new sprayer.

My package arrived crushed or damaged. What do I do?

Send us a picture of the package and bottle in an email at intouch@labellavibes.com and we’ll get you a replacement.

Do you ship internationally

Yes we will contact intouch@LabellaVibes.com for details

What is your processing time?  

3 days

Do you offer free shipping?  

Over $50 dollars

Can I cancel or change my order once it is processed?  

Yes only if it is the same day contact intouch@labellavibes.com

Do you offer refunds?  

Yes, anytime within 14 days we have a 100% money back guarantee. (see guarantee for details)

Are your products hypoallergenic? 

No, you may have allergies to some plants that could be problematic, please read ingredients carefully

Are your products disinfecting or antibacterial? 

Yes 

Are your products cruelty-free? 

Yes

Are your products vegan? 

Yes

What certifications do you have on your products?  

Certified organic and Cruelty Free

Is your packaging recyclable?  

Yes (See above details)

Where are your products made?  

In Chester, Virginia